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Consumer Duty: Delivering Good Client Outcomes

It is a myth that ESG is just a compliance exercise. ESG also identifies the opportunities and value that can be created from sustainable business. A focus on investing sustainably is a growing trend in the investment industry, as more investors are seeking to align their portfolios with the need to mitigate the risks of climate change, threats to biodiversity and growing social inequality.

Generously supported by Aviva Investors, this is a free online, accredited course for Independent Financial Advisers, Paraplanners and Compliance professionals, with a key role in delivering good client outcomes for retail investors.

Skills / Knowledge

  • Sustainability
  • Greenwashing
  • Good client outcomes
  • Climate finance
  • Non-financial accounting